Covea would like to confirm that we are proud to have signed up to the ABI pledges to support home and motor customers during the current situation.

  1. Support those who need to make a claim. Insurers have implemented business continuity plans and work closely with service providers to do everything possible in these challenging circumstances to continue to handle claims and support their customers.  We recognise there will be many customers who will need additional support and insurers will prioritise those in vulnerable circumstances.
  2. Support those who are working from home. If you are an office-based worker and need to work from home because of government advice or because you need to self-isolate, your home insurance cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.
  3. Support those who cannot work from home. If you have to drive to your workplace because of the impact of Covid-19, your insurance policy will not be affected. You do not need to contact your insurer to update your documents or extend your cover.
  4. Support those who use their cars to help their communities. If you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.
  5. Support our key workers. If your work* is critical to the national response to Covid-19 and you need to use your own car to drive to different locations for work purposes because of the impact of Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

*Please note:

  • These commitments apply to private cars insured on private car insurance policies only. This does not cover use for hire or reward purposes.
  • key workers applies to everyone who works in one of the critical sectors listed by the government.

Commercial Motor Policies and NHS Volunteering

For those with Commercial Motor policies, if a policyholder, partner, director or an employee wants to use their company vehicle for voluntary purposes to transport medicine or groceries to support others impacted by Covid-19 or for the activities of an NHS volunteer responder, your cover is not affected.

Cover will be subject to the permission of the policyholder, only applicable for an existing driver already on that policy and any policy conditions (e.g. driving restrictions or increased excesses) will continue to apply. This does not cover use for hire or reward purposes.

You do not need to contact us to update documents or extend your cover.

Please contact one of our team in the normal way or on 01392 426046 or hello@northcottbeaton.co.uk